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20 Jul Will software fix the problem?

Posted at 07:32h in ADVICE & COACHING by Ben Walter

Hey! Let’s get ‘insert name of software’ and everything will be sorted! How many times have you heard those words or similar? Management software is marketed as the solution for sorting...

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05 Jul Thinking of raising your prices? Read this first

Posted at 08:59h in ADVICE & COACHING by Ben Walter

Rising food and beverage costs, electricity and gas bills; upwards pressure on wages; interest rates and inflation steadily rising, should I raise my prices to compensate? Increasing prices used to be...

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15 Jun Is anybody listening?

Posted at 05:44h in ADVICE & COACHING, LEAD by Ben Walter

When I’m asked to name the most important communication quality or skill required for effective leadership, my answer is immediate – be a good listener.  So many of the day-to-day...

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14 May 10 tips for improving your personal effectiveness

Posted at 00:51h in ADVICE & COACHING by Ben Walter

Many managers and chefs have told me that they’re struggling to find the time to focus on the forward planning and business development aspects of their job because they’ve become...

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03 May Skilled or unskilled, that is the question

Posted at 05:17h in ADVICE & COACHING, RECRUITMENT by Ben Walter

Many hospitality businesses are struggling to roster enough staff to be able to trade at full capacity. So, what are your options for returning to being fully staffed? If you’re looking to...

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22 Apr How to fix a food cost problem

Posted at 04:46h in ADVICE & COACHING by Ben Walter

Are you confident that your menu is delivering the margin it should? What would a 3 to 5% reduction in food costs do for your bottom line over 12 months? With...

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