26 Mar Motivating Casual Staff

Posted at 22:19h in Uncategorized by Chris Lambert

Casual hospitality staff with ambitions outside the industry aren’t a problem to be solved, they’re simply part of the modern workforce. In Australia particularly, hospitality is a gateway job for...

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28 Dec Why your favourite “Special Days” are hospo’s least favourite shifts

Posted at 23:50h in Uncategorized by Ben Walter

The votes are in! Here are the top 5 worst shifts to work in hospo according to the people I polled.If you’ve ever cheerfully said to a hospitality worker, “You...

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27 Oct The increased risk of not training leadership communication and what to do about it

Posted at 00:22h in ADVICE & COACHING, Uncategorized by Ben Walter

In 2024, Australia introduced new Fair Work laws that make it a criminal offense for employers to allow or overlook bullying, harassment, or intentional wage underpayments. These reforms represent a...

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25 Jul Maximising referrals from past functions & events – a guide for salespeople

Posted at 08:04h in ADVICE & COACHING, PROFITABILITY, SALES, Uncategorized by Kevin Kosky

In the competitive world of events and functions, referrals from past clients can be a goldmine for securing new business. As a sales trainer specialising in the functions and events...

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