We often get asked by clients whether they can record interviews, counselling sessions and other workplace interactions. This blog post from Andrew Lord of Lord Law outlines considerations to keep...
Are you constantly in catch-up mode? Do you often feel like you’re unable to find the time to focus on the important strategic areas that will grow your business, improve...
It’s difficult to find well-trained managers, chefs, and supervisors yet they’re needed in greater numbers as the hospitality industry becomes more competitive and profit margins shrink. Several operators report that...
Are you sick of wasting time in meetings? We’ve all been there. Desperately hoping to get back to doing something productive as soon as possible. Is this why those embracing work-from-home...
Business owners usually reach out to us for help during times of stress. They wake up one day and realise that they’ve created a monster that, while financially successful, is...
Having dealt with restaurant front of house managers and their teams for over 25 years, I’ve concluded that the most common hesitation people have in using active sales techniques comes...
When I was starting out as an apprentice chef, I had to remember as many ways of completing the same task as there were chefs to show me. You know how...
The cries of desperation from short-staffed hospitality owners and managers are getting louder as the countdown to Christmas gets shorter. It seems that everyone is advertising for positions vacant, but...
“Food at its most basic level is sustenance; anything beyond that is sales and marketing. We eat good food and drink good drinks because of how it appeals to our...
With the cost of most of your business inputs heading upwards, now’s the time to check whether you could be on a better electricity deal. If you haven’t carefully audited your...