09 Feb Incentivised Sales or Stiff Competition?
Sales incentive schemes are often seen as a way to boost performance and keep staff motivated. After all, restaurants and bars are in the business of selling experiences — food,...
04 Jul 10 good reasons to invest in your events sales team
Events such as weddings, corporate meetings, and social gatherings can significantly impact a hospitality venue's financial performance. By improving functions and events sales, hospitality venues not only enhance profitability but...
31 Oct Everybody Sells
This excerpt from James Lavenson's Think Strawberries: Everybody Sells speech, is essential reading for anyone on a mission to foster a healthy service-oriented sales culture in their hospitality business. Lavenson...
25 Jul Maximising referrals from past functions & events – a guide for salespeople
In the competitive world of events and functions, referrals from past clients can be a goldmine for securing new business. As a sales trainer specialising in the functions and events...
08 Apr Customer perception surveys – reading the minds of your guests
In a world where customer satisfaction reigns supreme, businesses are increasingly relying on a powerful tool: customer perception surveys. These surveys aren't just about gathering feedback; they are an instrument...
26 Nov So, you’ve put your prices up but your costs are still too high
Posted at 22:23h
in ADVICE & COACHING, COST CONTROL, KITCHEN MANAGEMENT, PRODUCTIVITY, PROFITABILITY, SALES
If a business finds itself in the predicament of high cost of goods sold, elevated wage expenses, and towering overheads, it's a sign that their selling prices are too low....